PRIVACY POLICY

We are committed to protecting the privacy of all our customers. LANOVE will not give out your telephone number, e-mail address or any other personal information, except when we need to deliver or ship your order.

LANOVE uses technical and organizational measures designed to protect your information against unauthorized access, theft, and loss.

CONTRACT:
When you purchase and place an order from our website you will automatically receive an email confirming payment and details of your order. Our acceptance of this offer to purchase will be at the time we dispatch your order to you. It is agreed at the time you place an order it is your intention to enter into a contract with LANOVE.

ALTERATIONS TO TERMS & CONDITIONS:
We reserve the right to make changes to our website, policies, terms and conditions at any time.

This Privacy Policy describes our collection, use, disclosure, retention and protection of your personal data. It applies to any LANOVE web or mobile view where this Privacy Policy appears.

By navigating to a LANOVE website or mobile view, by transacting and by registering an account, you are agreeing to the terms of this Privacy Policy.

LANOVE is the data controller of your personal data and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with the General Data Protection Regulation.

We do not disclose your personal information to third parties for marketing purposes.

Where legally compelling grounds exist, we may also disclose your personal information to governmental and law enforcement agencies, and otherwise in the defense of legal claims.

We protect your information using measures that reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

If we were to be acquired by another company, we may share information with them and we will require that company to agree follow this Privacy Policy with respect to your personal information

TERMS & CONDITIONS

Terms & Condition

This page sets out the legal terms and conditions (“Terms & Conditions”) under which https:// www.lanovefashion.com or its relevant affiliated company in your territory of residence sell any of the products (“Products”) listed on this website (“Website”) to you. We seek to comply with international standards in distance-selling and e-commerce at all times and if you have any concerns, please contact us.

Your order

By placing an order for Products through our Website, you are confirming that you intend to enter into a contract with us for the purchase of those Products. You place the order for your Products on the Website by clicking the ‘Confirm Order’ button at the end of the checkout process. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed (which includes providing us with a valid phone number email address). We will then send you an email confirming receipt, the details of your order and the delivery costs which will be added to the purchase price (if applicable).

Please note that neither completion of the online checkout process nor our confirmatory email constitutes our acceptance of your order. Our acceptance of your order will take place only upon receipt of full payment from you. You can review the orders you have placed and their current status at any time by visiting our Website and clicking on “Log In” at the top of the page followed by selecting “Track Your Order”.

If we cannot supply you with the Products you ordered for whatever reason, we will not process your order and will inform you of this. If you have already paid for the products we will provide you with a full refund as soon as reasonably possible.

Delivery / collection

We can only process orders for delivery or collection within countries in which we are permitted to sell the Products. You may opt for the Products to either be delivered to your address or to be made available at one of our designated stores for your collection.

If you opt for collection at one of our stores, you will be asked to choose a designated store which is convenient for you. Note that you may only collect from a designated store of the same brand as the Products being purchased.

If you opt for delivery, please note that delivery charges and timescales vary depending on the type of Products ordered, the service you select and the delivery address.

We will try our best to either deliver the Products to your address or make the Products available for collection at the relevant store by the estimated delivery/collection date set out in our order confirmation email. If we are unable to meet our estimated delivery/collection date, we will contact you as soon as we can with a revised estimated date. We will inform you when the order is ready for collection or has been delivered to your address, as the case may be. If you have opted for collection at one of our stores, you must collect the order within 7 days of notification that the order is ready, failing which we reserve the right to cancel the order, return the Products to our warehouse and (if necessary and possible) process a refund to your payment card.

If you have selected delivery to your address and no one is available at the specified address at the time of delivery, our delivery company will contact you to arrange re-delivery. The Products will only be left with a third party (such as building caretaker or a maid) with your express authority.

All risks in the Products you order (including risk of loss and/or damage to the products) shall be passed to you when they are delivered to the delivery address specified in your order, or collected from our store (as appropriate). Occasionally, the supply of your Products may be delayed or prevented for reasons beyond our control (e.g. material shortages, import delays or higher than anticipated demand). Where this is the case, we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.

Copyright

https://lanovefashion.com holds full intellectual property rights to all content including images with the exclusion of images from 3rd parties. Permission from https://lanovefashion.com must be given before any content or images may be used by anyone else.

Applicable Law and Jurisdiction